Privacy Policy
Your privacy matters. We protect your personal information while delivering premium IPTV service with 40,000+ channels.
Our Commitment to Privacy
At IPTVSub.ca, we treat your information with care and respect. We're committed to transparency about what we collect, why we collect it, and how we protect it.
We collect only what's necessary to deliver exceptional IPTV service. Complete transparency, minimal collection, maximum protection.
Information We Collect
Account Information
We collect your name, email address, and payment information to create your account and process subscriptions.
Technical Data
Basic technical information like device type, operating system, and IP address helps optimize streaming and troubleshoot issues.
Usage Information
Minimal usage data helps improve our service. We track which channels you watch to provide better recommendations.
Support Communications
We keep records of support conversations to provide consistent service and resolve issues effectively.
How We Use Your Information
Service Delivery
Manage your account, process payments, and ensure access to 40,000+ channels and 100,000+ VOD titles.
Experience Improvement
Optimize app performance, add features, and enhance content library to improve viewing experience.
Customer Support
Provide personalized, effective support for technical issues, subscriptions, and service questions.
Service Updates
Keep you informed about updates, new features, and service improvements.
Information Sharing
We Do Not Sell Your Data
We never sell, rent, or trade your personal information. Your data is for providing better service, not for profit.
Service Providers
Trusted partners like payment processors and hosting providers help deliver IPTVSub.ca. They're bound by strict confidentiality agreements.
Legal Requirements
We may disclose information if required by law to protect rights, safety, or prevent fraud.
Data Security
Industry-Standard Security
Encryption, secure servers, and regular security audits protect your personal information.
Access Controls
Strictly limited access to personal information. Team members trained in privacy protection.
Continuous Monitoring
24/7 monitoring for security threats and vulnerabilities to keep data safe.
Incident Response
Comprehensive response procedures. Immediate notification if your information is affected.
Your Privacy Rights
Access and Control
Access, update, or delete your personal information anytime. We respond within 30 days.
Data Portability
Request a copy of your personal information in portable format to transfer to another service.
Opt-Out Options
Opt out of marketing communications or disable certain tracking features in the app.
Deletion Rights
Request deletion of your personal information. Some data may be retained for legal purposes.
Cookies & Tracking
Essential Cookies
Necessary cookies for basic functions like logging in, session management, and security.
Analytics Cookies
Anonymous analytics help improve service, fix bugs, and add useful features.
Your Cookie Choices
Control cookies through browser settings. Some features may require essential cookies.
Children's Privacy
Age Requirements
Not intended for children under 13. We don't knowingly collect information from children under 13.
Parental Controls
Parents should contact us immediately if their child provided personal information. We'll address it promptly.
International Data Transfers
Global Service
Available worldwide. Information may be transferred internationally in compliance with privacy laws.
Protection Standards
Same high protection standards regardless of where data is processed.
Policy Changes
Keeping You Informed
We'll notify you of policy updates through the app, email, or website.
Your Continued Use
Continued use after changes means you agree to updated terms. You'll always have time to review changes.
Significant Changes
Advance notice provided for significant changes with opt-out opportunity if you disagree.
Contact Us
Privacy Questions
Questions about this privacy policy or how we handle your information? Contact us anytime.
support@iptvsub.ca
Website
iptvsub.ca
Address
Shooter Dr E Regina SK S4V 0Y5, CA
Response Time
We respond to privacy inquiries within 48 hours. Your privacy is important to us.